RETURNS POLICY

OUR RETURNS POLICY

We want you to be delighted with your purchase but if you are not you can return any item within 14 days of receipt provided that the products are returned complete, in perfect condition, unused, unwashed and with its original packaging.

We will offer a refund for all items that are returned to us unworn and in perfect condition, with all the labels attached and in its original packaging. Any items with any indication of use will not be accepted. In such cases, we will return the item(s) to the purchaser.

Earrings, underwear and swimwear are non-returnable unless faulty.

For items purchased in the sale, we do not offer refunds.

We will be happy to make a refund which will go onto the card which was used when you made your purchase. We are not able to refund any postage charges.

As we are not responsible for any goods lost or damaged in transit, we would advise you to return items by registered post.

Please note that the postal costs for returned goods are the customer’s responsibility and will only be reimbursed if the goods are damaged, faulty or incorrectly supplied.

HOW TO RETURN YOUR ORDER

Please follow the instructions below. If you have any questions or issues please contact us at blushboutiqueamersham@gmail.com

UK RETURNS

Fill in the returns form that came with your order, including the reason for your return. If an item is faulty please include further details.

We request that you return any unwanted item’s as soon as possible but within 14 days of placing your order. Any returns received back after the 14 day period are accepted at the sole discretion of Blush Boutique.

Please package the item and return it via tracked delivery to:

Blush Boutique Old Amerhsam

33 The Broadway

Old Amersham

Bucks HP7 0HL

FAULTY ITEMS

If you receive an item that is faulty the customer care team need to be notified within 48 hours via email with your name and order number and photo of the fault. It is up to our discretion if you are eligble for a refund or store credit. Faulty items returned within the 14 days returns policy without email notification will only be refunded in a form of store credit.

All communication regarding orders must be via email and not through social media channels.

If you have any queries regarding your return please email via blushboutiqueamersham@gmail.com

INTERNATIONAL ORDERS

Please note, international orders are neither returnable or refundable.